FREQUENTLY ASKED QUESTIONS

 

DO YOU SELL PLAIN PAPER OR ENVELOPES?

No, we only offer full design and production service.

 

CAN WE BUY YOUR DESIGNS AND PRINT SOMEWHERE ELSE?

NO, our designs are not available in digital format. 

Please, keep in mind our designs are protected by copyright laws and design rights,

any reproduction or imitation of our designs wether digital or physical will be considered a violation of Papel & co.'s intellectual property rights.

 

DO YOU ACCEPT INTERNATIONAL ORDERS? 

Yes!

 

WHERE ARE YOU LOCATED? AND CAN WE SEE THE INVITATIONS IN PERSON?

We are located in downtown Hollywood, Florida - 20min north of Miami.

Yes, you may schedule an appointment by e-mailing us here.

 

CAN YOU DO RUSHED ORDERS?

Rushed orders need to be evaluated on a case by case basis. Please, send us an e-mail before ordering with the subject RUSH ORDER, and tell us what items, quantities and specifications of your order will be and  we will reach out to you as soon as possible to let you know whether we can fulfill your order.

 

GENERAL WEDDING STATIONERY QUESTIONS

 

WHAT IS SEMI-CUSTOM INVITATIONS?

Semi-custom invitations are already made designs that you can customize with your own text.

There are many other details you can customize with our semi-custom invitations, like paper color, printing methods, embellishments etc.

We have also listed on each item's description the details that can be customized.

 

DO YOU OFFER FULL CUSTOM WEDDING INVITATIONS?

Yes! 

However, keep in mind spots are limited for custom wedding invitations due to the time it takes to conceptualize and produce a fully custom suite.

For this same reason, pricing for custom suites is provided on a case by case basis. 

 

CAN I MIX  ITEMS FROM DIFFERENT COLLECTIONS?

Absolutely, we built our website in a way that we can give you as much flexibility as possible at the time of purchasing your invitations. 

 

when should i send my wedding stationery?

Your Save the Dates should be sent 6 to 8 months prior to your wedding. 

Wedding Invitations for local ceremonies should be sent out 6 to 8 weeks prior and 8 to 10 weeks prior for destination weddings. 

Remember to account for delivery time needed to mail your envelopes to your guests. 

 

HOW MANY INVITATIONS SHOULD I ORDER?

One invitation per household is recommended.

Make sure to order 10 to 15 extra invitations in case you have last minute guests. 

 

CAN I SEE A SAMPLE SET BEFORE PURCHASING MY INVITATIONS?

Absolutely, purchase your sample set here.

 

SHIPPING QUESTIONS

 

WHAT IS THE TURNAROUND TIME OF MY ORDER?

Every item sold under our Wedding Invitations Section has a specific turn around time.

As a general rule, upon Final Proof approval, items digitally printed take 7-10 business days in production and letterpressed or foiled items take 20 business days. 

If your order contains a mix of items digitally printed and foil pressed or letterpressed the production time will take 20 business days and your order will ship together. 

If your order includes embellishments like waxseals, ribbon, or envelope addressing this will add 5-8 business days to production time. 

 

WHO IS DELIVERING MY INVITATIONS?

All items from our Wedding Collections will deliver via FedEx.