FREQUENTLY ASKED QUESTIONS

 

If you can't find the answer you are looking for, feel free to e-mail us HERE.

DO YOU SELL PLAIN PAPER OR ENVELOPES?

No, we only offer full design and production services.

 

What if i just order one item from the semi custom suites? Will it still take 6 weeks? 

No, for smaller orders of one item (ex: customized envelopes only), depending on the quantities, the order may be ready for shipment in a shorter amount of time. 

 

CAN WE BUY YOUR DESIGNS AND PRINT SOMEWHERE ELSE?

No, our designs are not available in digital format. 

Please, keep in mind our designs are protected by copyright laws and design rights.

Any reproduction or imitation of our designs wether digital or physical will be considered a violation of Papel & co.'s intellectual property rights.

 

DO YOU ACCEPT INTERNATIONAL ORDERS? 

Yes! We proudly ship all over the world.

 

WHERE ARE YOU LOCATED? AND CAN WE SEE THE INVITATIONS IN PERSON?

We are located in downtown Hollywood, Florida - 20min north of Miami.

Yes, you may schedule an appointment to come in person by e-mailing us HERE.

 

CAN YOU Process RUSHED ORDERS?

Rush orders need to be evaluated on a case by case basis. Please, send us an e-mail before ordering with the subject RUSH ORDER, and tell us what items, quantities and specifications your order will be and  we will reach out to you as soon as possible to let you know whether we can fulfill your order. 

 

GENERAL WEDDING STATIONERY QUESTIONS

 

WHAT are SEMI-CUSTOM INVITATIONS?

Semi-custom invitations are predesigned so that you can customize with your own text.

There are many other details you can customize with our semi-custom invitations, like paper color, printing methods, embellishments etc.

We have also listed on each item's description the details that can be customized.

 

DO YOU OFFER FULL CUSTOM WEDDING INVITATIONS?

Yes! You can start the process for Full Custom invitations HERE. 

Keep in mind spots are limited for custom wedding invitations due to the time it takes to conceptualize and produce a fully custom suite.

For this reason, pricing for custom suites is provided on a case by case basis. Feel free to reach out to us with your invitation ideas so that we can put together a proposal for you.

 

 

CAN I MIX  ITEMS FROM DIFFERENT COLLECTIONS?

Absolutely, we built our website in a way that we can give you as much flexibility as possible when purchasing your invitations. 

 

when should i send my wedding stationery?

Your Save the Dates should be sent 6 to 8 months prior to your wedding. 

Wedding Invitations for local ceremonies should be sent out 6 to 8 weeks prior and 8 to 10 weeks prior for destination weddings. 

Remember to account for delivery time needed to mail your envelopes to your guests. 

 

HOW MANY INVITATIONS SHOULD I ORDER?

One invitation per household is recommended.

Make sure to order 10 to 15 extra invitations in case you have last minute changes to your guest list as well as a few for keepsake. 

 

CAN I SEE A SAMPLE SET BEFORE PURCHASING MY INVITATIONS?

Absolutely! To purchase your sample set, click HERE.

 

SHIPPING QUESTIONS

 

WHAT IS THE TURNAROUND TIME OF MY ORDER?

Every item sold under our Wedding Invitations Section has a specific turn around time.

As a general rule, our design process for semi-custom items take anywhere from 2-6+ weeks. This will vary depending on the amount of revisions you request. 

Upon Final Proof approval, items Digitally Printed take around 15 business days and 20-25 business days in production for letterpressed or foiled items.

If your order contains a mix of items digitally printed and foil pressed or letterpressed the production time will take 20-25 business days and your order will ship together. 

If your order includes embellishments like wax seals, ribbon, or envelope addressing this will add 5-8 business days to production time.

 

WHO IS DELIVERING MY INVITATIONS?

All items from our Wedding Collections will be delivered via USPS or FedEx. 

 

How much will it cost to ship my wedding invitations?

The price for shipping will vary depending on the size of your project. Shipping is calculated once your invitations are completed and weighed. For domestic shipping, the average shipping charge is anywhere between $20 to $80. For international shipments, the price varies between $80 to $150. Please note that the pricing given is an estimate and not final.